Privacy Policy

Last Updated: April 30, 2026

Who we are

At The Empress LA, your privacy is as important to us as your experience. This Privacy Policy describes how we collect, use, and process your personal information when you visit our website, engage with our services, or visit our physical location.

1. Information We Collect

We collect information to provide a personalized and seamless experience. This includes:

    • Personal Identifiers: Name, email address, phone number, and shipping/billing address.
    • Payment Information: Credit card details and billing information (processed securely via third-party encryption).
    • Technical Data: IP address, browser type, and cookies to improve website functionality.
    • User Content: Any photos, reviews, or messages you share with us via social media or direct communication.

2. How We Use Your Information

Your data allows us to serve you better. We use it to:

    • Fulfill and manage your orders or reservations.
    • Communicate updates regarding your account or our latest collections.
    • Improve our website and tailor our marketing to your interests.
    • Ensure the security of our platform and prevent fraudulent transactions.

3. Sharing Your Data

We do not sell your personal information. We only share data with trusted third parties necessary for our operations, such as:

    • Service Providers: Payment processors, shipping carriers, and email marketing platforms.
    • Legal Compliance: If required by law or to protect the rights and safety of The Empress LA and our community.

4. Your Rights & Choices

You are in control of your data. You have the right to:

    • Opt-Out: Unsubscribe from marketing emails at any time via the “unsubscribe” link.
    • Access & Correction: Request a copy of the data we hold about you or ask us to update incorrect information.
    • Deletion: Request that we delete your personal information, subject to certain legal obligations.

5. Security

We implement industry-standard security measures to protect your data. However, please remember that no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and monitor your account activity.

Contact Us

If you have questions about this policy or how we handle your data, please reach out to our team:

The Empress LA Email: admin@theempressla.com

Location: Downey, CA